Hey guys, the government passed a new law regarding usage of the Internet by kids under 13. The United States Children's Online Privacy Protection Act goes into effect on April 21st, 2000. This act requires all web sites to obtain written permission from your parents before you can participate in KiwiMail, KiwiChat, KiwiNotes and PostBoards.

So if your profile says you are less than 13 years old, we HAVE to remove all your personal information such as your name, address, email addy, etc. However, your user name, password, and POINTS balance WILL NOT be deleted. You just won't be able to redeem your KiwiPoints for rewards or participate in contests that require your personal information until you are either 13 or we receive written permission from your parents.

This means that you will always have the points you earned, all you have to do is go here and print out the form and have your parents sign it and send it in (only costs 34 cents...unless you are overseas). Once you do this you will be ready to rock on Kiwibox the same as you did before. If you have any questions which are not answered here, feel free to email us.

Meanwhile, you can still read everything on Kiwibox and play KiwiGames, and earn points.

The government is just trying to ensure your privacy and safety on the net, and we are doing our part to help. We look forward to seeing you again on Kiwibox.

There are multiple people who may have emailed you:

1. If the email is about new things at Kiwibox and starts with a greeting and your user name than it is a weekly newsletter, sent out by Lin.

2. If the email says "your friend joined Kiwibox and told us to send this to you", it means this; Someone you know, or someone you met online, or just someone who is playing a joke on you, came to Kiwibox and entered your email and clicked "send this person and invitation letter". The system then automatically sends you a message. If they did not include their email in the message there is no way for us to EVER find out who had us send you that letter.

3. If the email says "Congratulations! Someone has a secret crush on you!", then somone entered your email address in the e-Cupid section of Kiwibox.

Before you ask if you got your points, go look at your KiwiPOINTS HISTORY.

Below are the types of things you can get points for(some given automatically, some we have to do by hand);

Daily log in- These points will be added as soon as you log in./

Playing KiwiPoker, KiwiHangman and KiwiSlots- Your points from playing Kiwigames will be added the day after you play the games. So if you play on a tuesday your points will be added sometime on Wednesday.

Refering a friend- You will get 10 points the first day they log in, then 100 more points after they visit 3 different days.

Being an reporter/editor/advisor- If you have been active for the entire month, you will get your points around the 10th of each month.

Signing up for BMG- When you sign up for BMG your points will be added around the 10th of the following month.

Any Kiwipal things- You will get 10 points the first day they log in, then 100 more points after they visit 3 different days.

Winning a contest- If you win a contest, your points will be added within 2 weeks of the announcement of the winner.

You can change the background color of Kiwibox by clicking on the Personalize Color & Look link.

You can change your icon by clicking on the Edit Profile link.

You can change you mailing address and email address by clicking on the Edit Profile link.

You can change your password by clicking on the Forgot Password link.

If you would like to be a Kiwi Editor you must do 3 things:

1. Be sure you can write one full article every week.

2. Pick a topic, on Kiwibox, and write a 300-800 word article about it.

3. Go to the Editors Application page and fill out the application.

If you would like to be a Kiwi Advisor/Reporter/News team member click here and fill out an application.

Kiwibox is an online community/magazine, which deals with issues from Celebrities and Fashion to Dating and Love. There are many areas on Kiwibox where users can voice their opinion on a variety of topics and interact with other Kiwibox users in real time. There are daily jokes, quotes, and articles as well as the most exciting Soap Opera (KiwiSoap) you will find anywhere! You can also play some super fun games and win tons of points. We have email, chat, postboards, and Kiwinotes as well. There are also tons of personal community features on Your Profile.

Kiwibox is completely free, cause we want to hook you guys up, so go have a great time. You will never be asked for any money from any member of Kiwibox.com.

If you are having problems sharing your computer with friends and family, please read on. When ANYONE goes to Kiwibox.COM on your computer make sure:

1. They click LOG OUT so that NOBODY is logged in, this will clear all cookies stored on your system./

2. Then enter your USER NAME and PASSWORD

3. Make sure the box next to "remember my ID" is NOT CHECKED.

4. Then click log in.

5. When you are done using Kiwibox click LOG OUT so that the next person DOES NOT see your account.

If this does not work clear all the cookies on your system, you may have to look in the instructions on how to do that for your certain browser.

If you would like to find members on Kiwibox there are a few ways to search:

You can search by gender, age, month born, country, state, user name, and keywords in their profile.

Unfortunately we can not allow you to search by a persons name because we respect everyone's privacy. Click member search on the front page if you wish to find someone.

Follow the Archive link to read archived issues. This link can also be found on the bottom of the front page.

Make sure you are logged in. Click on the KiwiPoints icon on the front page of Kiwibox to exchange your points or follow this KiwiRewards link. Once you go to that page and pick a prize you can click "Get rewarded", but remember as soon as you click that button YOUR POINTS ARE TAKEN AWAY!

Do not hit the back button or close your browser because your points will not be there if you do.

When you play games you earn KiwiBerries. You earn them every day around midnight Eastern Standard Time. Sometime during the day after you play, your KiwiBerries will be converted into KiwiPoints. After they are changed into points, you can spend them on KiwiPrizes.

To see how many points you have, log in to the home page of Kiwibox. On the left side of the page, you will see the number of KiwiPoints you have.

You can not transfer your points to another account. Kiwibox can not give you points to another user, or transfer them to a new user name which you signed up with. We are sorry about this, but it would not be fair to the rest of the users who are earning the points all by themselves. Good luck, and have fun.

Some of the prizes are given out by Kiwibox and some are given out by our partners. We can only control how long it takes for the prizes we send out personally(i.e we can not say for sure how long it will take gear or mabelline to send your reward).

Prizes sent by Kiwibox will arrive in under 4 weeks. Rewards from other companies can take anywhere from 4-12 weeks. This happens because they send the awards out in batches, and if you sign up right after they send out a batch it can take up to 3 months. Sorry you have to wait so long to get your prize.

If you prize has not arrived within 3 months of the day you ordered it please email rewards@Kiwibox.net(include your user name, the prize, the points spent, and the day you ordered it).

You are entered into some contests automatically, and some require you to participate in some way. If you would like to read about new contests or see if you are a winner please check the Contest page. If you have contest questions or suggestions for contests please email editor@Kiwibox.net.

There are two ways to get backstage passes from Kiwibox:

1. Enter the contests - you can find which contest are currently running at the Contest page.

2. Earn points - you can earn points by doing things like refering your friends and playing KiwiGames. When you get enough points you can choose which concert would like to go to.

Can Non-US users join Kiwibox? - Yes, you will have full access to all the features of Kiwibox

Can Non-US win prizes? - Yes, although some prizes are not available to Non-US users. This will be noted on the prize redemption page

Will Non-US users pay for shipping and handling? - NO. If you have the points you get the prize for free

Can Non-US users win contest? - Yes, but realize that if you win tickets to a US concert you will have to provide your own ride

You can change the background color of Kiwibox by clicking on the Kiwibox Options link.

You can change your profile picture or icon by clicking on the Profile Picture link.

You can change you mailing address and email address by clicking on the Personlize Icon & Profile link.

You can change your password by clicking on the Change Password link.

And you can do a whole host of personal things on Your Profilex - from starting your own postboards, Journal or Qbook. You've gotta check this one out!

You will ONLY have a screen name on Kiwibox if have signed up and choose a username. Once you sign up and choose a password we recommend that your write it down so you always have it. However, we know how many passwords you can collect around the net, so if you forget it follow the Forgot Your Password link, which is also on the front page. When you fill in your user name your password will be sent to the email address you registered with.

Unfortunately there is no way for us to tell you your user name, so if you forgot it the only thing to do is sign up again with a different name and keep having fun.

USER NAME:
Once you register on Kiwibox your user name is set. You can NEVER change it. If you would like a different user name, for any reason, you can simply register as a new user. The only thing you will lose is your Kiwipoints, because they will NOT be transfered.

PASSWORD:
To change your password, log in first, then go to Change Password. Once you are there click change password, follow the instructions, and click "change password"

Log in as the user you want to unsubscribe. Click on the unsubscribe link here or on the bottom of every newsletter. This will take you to a screen, which will ask you for your password. When you enter it you will go to a screen that says "Please unsubscribe me." When you click this you will no longer receive the weekly newsletter or other email from Kiwibox.

If you would like to unsubscribe a user name from Kiwibox.com please follow this link and read the directions. You will be asked for your user name and password, then you click unsubscribe me. You will never be contacted by Kiwibox again.

Unsubscribe me

KiwiGames is a place where you can go and play online games in your web browser. There is no need to download any other software, they are fully compatible with all web browsers and computers.

When you play a KiwiGame you will earn Kiwiberries. For every 5 Kiwiberries you earn you will receive 1 Kiwipoint, which will be added to your Kiwipoint total the following day. If you have questions about the rules of a KiwiGame you can find them in the Games Section.

Go to the front page of Kiwibox and click on the link on the top right that says mail Then type in your password (we are extra careful to make sure that only you can get to your email), hit submit and you're ready to go.

Click on the chat link at the top of any Kiwibox page. The new KiwiChat will allow you to chat with anybody on Kiwibox who is online at the time, and send them Instant Messages.

Use it Now!

If you would like to chat with fellow Kiwibox users go to Kiwichat. You can go into an existing room or you can create your own room. You can also see who is on Kiwibox, and possibly invite them to your chat.

Kiwinotes allow you to send notes to other Kiwibox users. It does not require any email program, it simply requires that you know a user name. The next time they log in they will see that you sent them a Kiwinote.

Click on the Kiwipostboard link on the front page, choose a postboard you like and click it. Once in the postboard you can read as many messages as you want by clicking the "NEXT 15" link near the top. If you would like to reply to a message simply click on it, then type your message in the box on the right side of the screen.

If you would like to make a new topic(the thing that shows up on the left), click "NEW TOPIC", and go crazy.

e-Cupid is a section of Kiwibox where you can send anonymous letters to people you like. This section of the site is just awesome, because you can send out emails to many different guys/girls and they will never know your name(unless they go to Kiwibox and put in your email, and you guys match up).

If you send someone an e-Cupid they get a message that says "someone at Kiwibox has a crush on you." Your name is no where on the email, and they will never be able to find out who sent it(cause we won't tell them). When they get the email they go to Kiwibox and use e-Cupid to send them to anyone they want. If your email address is on their list, you will both get a message saying "you have been matched." Cool�.huh? So what are you waiting for go try it: Love Match

More questions regarding the eCupid can be found here.

The advice section allows any Kiwibox user to ask advice from their fellow Kiwibox users. If you would like to ask a question or read the questions which have been answered so far, go to the Advice section.

Your name will never be displayed in the advice, however your user name will be displayed.

Check out the magazine deals on our Free Stuff page, there are lots of deals about magazines there.

This is an exclusive offer for Kiwibox users! Join BMG today, get a FREE CD, and get 9 more FREE when you buy any ONE CD within a year! Plus, you'll get 400 Kiwipoints when you sign up!

Here is text directly from the offer:
"Yes! Send my FREE CD! I will then agree to buy one CD within a year at the full club price and receive 9 MORE FREE CDs with no further commitment. You will be billed shipping and handling for each selection. You may cancel your membership at any time after purchasing 1 CD or cassette at the regular Club price. This offer is available only to individuals 14 years or older residing in the United States (nothing Kiwibox can do about this..sorry).

If you are 100% sure that your answer is NOT answered in this FAQ, than you are more than welcome to email any of the people below with your question, we are more than willing to help you. You can also try posting your question to the Kiwibox Feedback Postboards and kiwihelpers and other kiwibox users may be able to help you.

General Kiwibox questions:
staff@kiwibox.net

Problems with delivery of existing prize or reward claims:
rewards@kiwibox.net

REALLY important issues/ideas relating to Kiwibox:
editor@kiwibox.net

Advertising/Banner related:
advertising@kiwibox.net

Business/Partnership related:
partnership@kiwibox.net

COPPA related (Under 13) registration questions:
registration@kiwibox.net

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